Client Case Study · E-commerce SaaS
Freeing merchants from 20% marketplace commissions.
Kalpita Technologies built a multi-tenant SaaS e-commerce platform that lets businesses launch fully customized, commission-free online stores — complete control over branding, operations, and customer data.
Up to 20%
commission removed per sale
Multi-tenant
cloud SaaS architecture
100%
merchant-owned customer data
Faster
go-to-market for new stores
Overview
Four things that changed for merchants
Merchants own the store.
Scalable end-to-end e-commerce SaaS platform — businesses own and monetize their stores.
The commission disappears.
Marketplace dependency and high commission costs eliminated.
Cloud-native and customizable.
Cloud-based, secure, customizable solution designed for growth.
Live in a fraction of the time.
Faster go-to-market for businesses across industries.
Summary
Selling on someone else’s marketplace costs 20%. Owning the platform costs nothing per sale.
Marketplace selling costs merchants up to 20% per sale — plus their branding, pricing freedom, and customer data. Kalpita designed and developed a full SaaS e-commerce platform that returns all of it: business owners launch, manage, and scale branded online stores with complete operational control and a commission-free model.
Client profile
At a glance
The client is a technology-driven organization enabling businesses to establish independent online commerce. Their goal: a SaaS platform that simplifies store creation while giving merchants full control of branding, operations, and customer data.
- Industry
- E-commerce
- Challenge focus
- Marketplace dependency and commission costs
- Engagement
- Multi-tenant SaaS platform build
Tools & technologies
The stack behind the platform
- Java
- Swift
- Angular
- .NET Core
The challenge
The problem we solved
Merchants were handing up to 20% of every sale to third-party marketplaces — and getting no control over branding, pricing or their own customer data in return.
Dependent
heavy dependency on third-party e-commerce marketplaces.
Up to 20%
up to 20% — eroding margins.
No control
limited control over branding, pricing, and customer data.
Hard to scale
difficulty scaling operations with demand.
The commission was only the visible cost. The invisible one was a business with no direct relationship to its own customers.
The solution
An end-to-end SaaS platform merchants actually own.
An end-to-end SaaS platform merchants actually own.
Fully customizable storefronts
Fully customizable storefronts.
Product listing and inventory management
Product listing and inventory management.
Secure payment and order management workflows
Secure payment and order management workflows.
Scalable subscription-based SaaS architecture
Scalable subscription-based SaaS architecture.
Cloud-hosted infrastructure with high availability
Cloud-hosted infrastructure with high availability.
Results
What changed, measured
The platform removed the marketplace tax and handed merchants the three things they had been renting: the brand, the data and the margin.
Commission
Up to 20%
marketplace commission costs reduced by up to 20% per sale
Store launch
Faster
faster store launches with minimal infrastructure and maintenance overhead
Scalability
On demand
scalability with plan upgrades and downgrades as businesses grow
Availability
High
high availability and reliability through cloud deployment
Data ownership
Full
stronger data security and full ownership for merchants
Conclusion
Your store. Your brand. Your margin.
The platform gives merchants what marketplaces never will: their brand, their data, their margin. A future-ready SaaS architecture means the 1st store and the 1,000th run on the same reliable foundation.
FAQ
Frequently asked questions
Let’s talk
Your store. Your brand. Your margin.
Tell us what you are paying a marketplace today. We will show you what owning the platform would return.